Chris

Chris

Baseball Fan

Lives in Newark, DE

Travels to Baltimore for Baseball Games

Improvement Highlights:
New Market / Station Frequency Travel Time Reliability Enhanced Service Concept

Chris is a Baltimore Orioles fan who lives in Newark, Delaware. Although he loves watching his favorite team in person, traveling to Camden Yards is not convenient for him. Traffic congestion and high parking costs make driving a hassle. Although Amtrak does provide service to Newark, it is limited to 1-2 trains in each direction during the weekdays, and similarly limited service on the weekends. His best option is to backtrack to Wilmington on SEPTA, catch an Amtrak train to Baltimore, and then take the light rail shuttle to Camden Yards.

Alternative 1: With a new integrated service approach for the NEC, Chris can travel directly on a Metropolitan train from Newark to Baltimore. There, he makes an easy connection to light rail to Camden Yards. And with more frequent service, he and his daughter can easily stay for the whole game.

Alternative 2: With the expansion of Metropolitan and Regional rail service, Chris can invite his father who lives in Alexandria, VA to join him for a game. Chris can take either a Metropolitan or Regional rail train from Newark, and his father can do the same from Alexandria. They can meet at Baltimore Penn Station and take the light rail together. Along the way, they reminisce about when Chris hit his first home run in Little League.

Alternative 3: With the expansion of Metropolitan and Regional rail service, Chris can take either a Metropolitan or Regional rail train from Newark, and his father can do the same from Alexandria. With the new Baltimore Downtown station, they can meet at the new station and walk to Camden Yards.

Judy

Judy

Business Representative

Lives in White Plains, NY

Travels to airport for international flight

Improvement Highlights:
New Market / Station Frequency Travel Time Reliability Enhanced Service Concept

Judy lives in White Plains, New York and travels to London on business each month. Today, her most practical option is to fly from JFK. This means driving to the airport and paying the high parking cost or taking an expensive cab ride. While transit options exist, they require multiple connections and long travel times.

Alternative 1: With improved access to the NEC and better connections within the New York metropolitan area, she now has convenient access to Newark International Airport. She drives to the New Rochelle station, where she now has a one seat ride with frequent service to the Newark Airport rail station.

Alternative 2: With improved access to the NEC and better connections within the New York metropolitan area, she now has convenient access to Newark International Airport. She drives to the New Rochelle station, where she now has a one seat ride with frequent service to the Newark Airport rail station. With greater frequencies (compared to Alternative 1) from the New Rochelle station, Judy can leave her home later and spend less time waiting at the airport.

Alternative 3: With a new potential station in White Plains, Judy's train trip to the airport is faster, and the station is a short walk or bus ride away. From the White Plains Station, she has frequent service to the Newark Airport rail station. Also, with fast, frequent service to Penn Station New York, she can transfer to the NYC Subway and fly from JFK Airport.

Joe

Joe

Business Manager

Lives in a suburb of Boston, MA

Travels to New York City for business meetings

Improvement Highlights:
New Market / Station Frequency Travel Time Reliability Enhanced Service Concept

Joe lives outside of Boston and regularly travels to New York for business. Today, he either travels by train or plane. He makes this decision depending on when his meeting starts and the train schedule.

Alternative 1: With more frequent service, Joe is more likely to travel by train, as the train enables him to access mid-town Manhattan directly without a long taxi ride through congestion from either LaGuardia or Kennedy airports. He will save about a half hour by train compared to today, due to investment along the Connecticut shoreline that reduces chokepoints. And better maintained infrastructure allows him to arrive in New York on time, more reliably.

Alternative 2: With a new route between Providence and New Haven via Hartford, Joe can pick up his colleague from Hartford on the way to New York. They can use this time productively to prep for their important client meeting. Joe and his colleague save an additional half hour (compared to Alternative 1), due to improved express service and greater frequencies.

Alternative 3: With trip times between Boston and New York less than two hours and multiple trains per hour, Joe will definitely take the train. Even in situations like this... His client calls and asks him to attend a meeting in two hours. He texts her back while boarding the train, "No problem!"

Student couple

Amita and Mark

Graduate Students

Live in Storrs, CT

Travel to school and new job in Boston, MA

Improvement Highlights:
New Market / Station Frequency Travel Time Reliability Enhanced Service Concept

Amita and Mark live in Storrs, Connecticut. They are both graduate students at the University of Connecticut. Mark is finishing his last semester and is offered the position of his dreams in Boston. Amita still has another year and a half before she completes her program. The drive from Storrs to Boston is a two hour commute each way, so they are considering living apart while Amita finishes school.

Alternative 1: Similar to today

Alternative 2: With the addition of Metropolitan service at Storrs and Providence, RI, Amita and Mark decide to move to Providence. Mark can commute by train to Boston in only 20 minutes. Amita can also take the train from Providence to Storrs (approximately 20 minutes), where she can transfer to the university shuttle to get to her classes. They can put the money they would have used to rent a second apartment towards a down payment on a brand new loft in downtown Providence.

Alternative 3: With the addition of Metropolitan service at Storrs and Worcester, MA (for the route options via Worcester), Amita and Mark decide to move to Worcester. Mark can commute by train to Boston in only 20 minutes. Amita can also take the train from Worcester to Storrs (approximately 20 minutes), where she can transfer to the university shuttle to get to her classes. (The route options via Providence are similar to Alternative 2, but with increased frequency.)

Ana

Ana

Grandmother

Lives in Hempstead, NY

Travels to visit daughter in Holyoke, MA

Improvement Highlights:
New Market / Station Frequency Travel Time Reliability Enhanced Service Concept

Ana lives in Hempstead, Long Island and is retired. Her daughter, Marta, lives in Holyoke, MA. Currently it is difficult for Ana to get to Massachusetts to visit Marta. She prefers not to drive long distances, and her best option by public transportation is to take a bus or Long Island Rail Road to New York City, then take a bus from the Port Authority terminal or a train from Penn Station New York to Springfield, MA, where Marta picks her up. Because of the train schedule and fare, she typically chooses the bus. Despite her desire to see Marta, Ana rarely makes this trip.

Alternative 1: With more regular train service from Penn Station New York to Springfield, MA that takes advantage of ongoing state-level investment on the New Haven Hartford Springfield Line, Ana now considers taking the train. However, she still has to take a bus or train from her home on Long Island to New York City.

Alternative 2: With hourly trains providing Metropolitan service from Penn Station New York to Springfield, MA, and taking advantage of the new high-speed route between New Haven and Hartford, the train from Penn Station New York runs more frequently, is faster, and offers more fare options. Ana chooses to take the train. However, she still has the long trip from her home on Long Island to New York City.

Alternative 3: With the route options through Long Island, Ana can take the train from Nassau Hub to Springfield, with one quick transfer. She can visit her daughter much more often, as her trip time is now only two hours, and the train is even more frequent.

Dawn

Dawn

Soldier

Lives in Fort Meade, MD

Travels home to visit family in Coatesville, PA

Improvement Highlights:
New Market / Station Frequency Travel Time Reliability Enhanced Service Concept

Dawn is a soldier stationed at Fort Meade, Maryland. Prior to her service, she lived in Coatesville, Pennsylvania. On her weekends off, she likes to travel home and visit family and friends. Since she does not own a car, she takes the train. She has to find a ride to the BWI station, where she takes a train to Philadelphia, and then transfers to the Keystone Corridor service to Coatesville. Although she misses her family and friends dearly, she rarely makes the trip, due to the cost and complicated logistics.

Alternative 1: With the new Metropolitan service at the Odenton station, Fort Meade now runs a shuttle service to the station. Dawn can use this service and take a Metropolitan train direct from Odenton to Philadelphia. She can then make a convenient transfer to the Keystone Corridor service.

Alternative 2: With the new Metropolitan service at the Odenton station, Fort Meade now runs a shuttle service to the station. Dawn can use this service and take a Metropolitan train direct from Odenton to Philadelphia. She can then make a convenient transfer to the Keystone Corridor service. Compared to Alternative 1, service is slightly faster and more frequent.

Alternative 3: With the new Metropolitan service at the Odenton station, Fort Meade now runs a shuttle service to the station. Dawn can use this service and take a Metropolitan train direct from Odenton to Philadelphia. She can then make a convenient transfer to the Keystone Corridor service. Compared to Alternatives 1 and 2, service is slightly faster.

Tony

Tony

Independant Sales Rep & Frequent Flyer

Lives in central New Jersey

Travels to airport for domestic flight

Improvement Highlights:
New Market / Station Frequency Travel Time Reliability Enhanced Service Concept

Tony is an independent sales representative who lives in central New Jersey. He travels throughout the United States to meet with customers. Today, he has a choice to fly from either Newark International Airport or Philadelphia International Airport. Since he is price conscious, he selects his airport based on ticket prices. Although he could take a regional train from the Hamilton, NJ station to the Newark Airport, he often finds the flights from Philadelphia are less expensive. He drives to the Philadelphia Airport, and is faced with tremendous congestion on I-95 during peak periods, as well as high parking costs at the airport.

Alternative 1: With more regular service available to and from Newark Airport, Tony does not have to look at a train schedule after a long flight home. There will be a Metropolitan train coming every 15-30 minutes throughout the day.

Alternative 2: With more regular service to and from Newark Airport and an Intercity station at the Philadelphia Airport, Tony now has convenient rail access to either airport from Trenton. The trip time is about a half hour either way.

Alternative 3: With more regular service to and from Newark Airport and an Intercity station at the Philadelphia Airport, Tony has convenient rail access to either airport from Trenton, and his trip to Philadelphia is even faster.

Leon

Leon

Commuter

Lives in Edison, NJ

Travels to New York City daily for work

Improvement Highlights:
New Market / Station Frequency Travel Time Reliability Enhanced Service Concept

Leon lives in Edison, New Jersey and commutes to New York. His train is very crowded and is often delayed, which can be a nuisance. His commute is even more challenging now that he has to pick up his two-year old daughter from day care. He has to build these delays into his schedule, and leave work earlier than he would like.

Alternative 1: With the investment in two new tunnels under the Hudson River and improvements at Penn Station New York, Leon's commute becomes more reliable.

Alternative 2: With the investment in two new tunnels under the Hudson River and improvements at Penn Station New York, Leon's commute becomes more reliable.

Alternative 3: With the investment in four new tunnels under the Hudson River, Leon has more frequent trains to choose from and more access to express trains (compared to Alternatives 1 and 2). He can now stay at work a bit longer, knowing that he will not have a long wait between each train, and that he'll get home on time. His boss notices, and he receives a promotion.